What is Pinpoint?
Pinpoint is both a collective storefront fulfilling artists' works, and a group ordering service. We hope to provide more opportunities to purchase works that are often prohibitively expensive or difficult to obtain, and have it all shipped together to the buyer in one convenient package.
Our primary goal is to provide a convenient, trusted service for both the buyer and seller. Additionally, as a unified storefront, we hope to expose more artists' works to visitors, and as a byproduct reduce overall shipping costs and environmental impact.
How do I order?
To order on Pinpoint, log in to the site using a Shop account - you can log in by clicking the user icon in the top right! Logging in lets you earn reward points on every order, have a Pinpoint Inventory, and help us help you by tracking everything done in the shop in case anything goes awry!
You can buy In Stock Items without logging in, but you'll need to be logged in to place a Preorder or join a Group Order, since those items are held on your account for you.
After logging in, visit a product page, or group order!
Shop item
It can be an In Stock Item, or a Preorder Item! Both types can be added to your cart like usual, and purchased.
At checkout, you'll be given different options, depending on what you selected:
A cart with only Preorder Items will have no shipping charge, but will ask for an address for future use! Shipping is quoted later, once your items arrive and you ask us to send them.
A cart with only In Stock, or a mixed item type cart, will offer two types of shipping options.
Firstly, a $1 Combine & Hold option to have Pinpoint hold on to your In Stock Items for you to combine and ship with other items later! The $1 covers holding your items - shipping for the combined package is quoted when you ask us to send it.
Secondly, standard shipping prices for In Stock Items only - the Preorder Items will always be held for you! If your cart is mixed, checkout will show it as two separate shipments, one for each item type.
Group order
For Group Orders, you fill out the Group Order form by selecting the Items you would like, or adding unlisted Items for us to try and get. Prices shown on the form are estimates until the Group Order closes.
When you're done, submit the Group Order request! As long as the Group Order has not met the closing date, you can always go back to your request and change it, or withdraw entirely.
After the Group Order has closed, we will tally and email invoices to all Group Order members. Invoices don't include shipping, and need to be paid by the due date on the invoice or they will be cancelled.
After paying the invoice, those Group Items will enter your inventory like everything else!
What is "Your Inventory"?
Your Inventory is the way we track your purchased items and let you decide when and what gets shipped! Preorder Items, Group Order Items, and Held In Stock Items all enter Your Inventory after checkout.
From Your Inventory, you can select what we have physically in hand, and request them to be shipped to you! We take your request, pack and estimate, then email you a shipping quote for that shipment. Once it's paid, we send it on its way.
Your Inventory also tracks the status of your Preorder Items, like if they are still in production, or have arrived and are ready to ship! Your Inventory similarly tracks the status of Group Order items, and of your shipments once they're on the way to you.
How do I redeem reward points?
As you shop on Pinpoint while logged in, you receive Reward Points! You can see these points as a number on the upper right of your user icon, and on the Rewards page in your account.
Some items on Pinpoint are marked as redeemable with Reward Points - instead of clicking the Add to Cart or Buy Now button, click the Redeem with Points button. It will add the Item to your cart, with its price covered by your points!
After your order is paid, the points will be deducted from your balance.
What is your stance on AI?
Pinpoint will never display, promote, or otherwise utilize artificially generated imagery. Pinpoint will not knowingly distribute products that have been produced with generated imagery. We believe solely in human works.